Frequently Asked Questions (FAQ)
Find answers to common questions about our professional cleaning services, scheduling appointments, our team, and more. Get the information you need to make informed decisions and experience the exceptional cleaning service provided by Sydney Cleaning Co.
We proudly serve Sydney and its surrounding areas. Whether you are located in the city center or the suburbs, we are here to provide our professional cleaning services to you.
We offer a wide range of cleaning services to meet diverse needs. Our services include commercial cleaning, school cleaning, strata cleaning, residential cleaning, industrial site cleaning, office cleaning, window cleaning, and more. We strive to be your comprehensive solution for all cleaning requirements.
Scheduling a cleaning appointment is easy. Simply contact our team via phone, email, or through our website's contact form. Our friendly staff will assist you in finding a suitable time for your cleaning service and answer any questions you may have.
Absolutely! We understand the importance of trust and reliability when it comes to cleaning services. Our cleaners are highly experienced, trained professionals who undergo thorough background checks. You can have peace of mind knowing that your property is in capable and trustworthy hands.
Yes, we bring our own cleaning equipment and supplies. Our team is equipped with high-quality tools and eco-friendly cleaning products to ensure effective and efficient cleaning. However, if you have specific preferences or requirements, please let us know, and we will accommodate accordingly.
Of course! We understand that every space is unique, and your cleaning needs may vary. We encourage you to communicate your specific requests or areas of focus during the initial consultation. Our team will work closely with you to create a customised cleaning plan that addresses your specific requirements.
Yes, we are fully insured. We prioritize the safety of our clients and our staff. Our insurance coverage provides protection and peace of mind in the unlikely event of any accidents or damages during the cleaning process.
We offer various convenient payment options to suit your preference. You can pay by cash, credit card, or bank transfer. Our team will provide you with detailed payment instructions and issue an invoice for your records.
Yes, we are committed to customer satisfaction. We offer a satisfaction guarantee, which means if you are not fully satisfied with our service, please let us know, and we will do our best to address any concerns and ensure your complete satisfaction.
It is recommended to book your cleaning appointment in advance to secure your preferred date and time. However, we also understand that there may be urgent or last-minute cleaning needs. We will make every effort to accommodate your schedule and provide prompt service whenever possible.
Still have a question?
If you have any additional questions or specific inquiries, please feel free to reach out to our friendly team. We are here to assist you and provide the best cleaning experience possible.